Terms and Conditions

Booking and Tour Conditions

• Due to seasonal variations at certain times of the year some areas are inaccessible - therefore itineraries may differ without notice. If an area is inaccessible then a suitable alternative will be offered.
• Travel insurance is strongly recommended to cover any unforeseen circumstances - be they caused by road and weather conditions, mechanical failure, delays or other reasons.
• Territory Expeditions accept no responsibility for the loss or damage to personal articles including luggage.
• Territory Expeditions cannot be held responsible for any personal injury to clients due to action beyond their control.
• Refunds will not apply for delays, curtailment or alteration of a tour resulting from any cause, including mechanical failure, cultural commitments from Traditional owners or severe weather conditions.
• Territory Expeditions cannot guarantee our pick up and drop of times and are not responsible for costs resulting in passengers failing to connect with other services.
• Due to the nature of our tours and the group dynamics we do not take persons under the age of 18 years.
• Smoking and drinking alcohol is prohibited inside a tourist vehicle under Australian Government regulation.
• Drinking alcohol is permitted at the campsite; however the guide has the right to limit the amount consumed.
• Under no circumstance will illegal drugs be allowed on the vehicle. The guide has the right to remove and terminate the tour for any persons found with illegal substances. This will result in no refunds and they will be responsible for their own travel costs at that point.
• Territory Expeditions will endeavor to create an enjoyable environment for all our passengers. Therefore we will reserve the right to remove any persons who threaten the safety of the guide or fellow passengers either physically or verbally. This will result in no refunds and they will be responsible for their own travel costs at that point.
• Territory Expeditions regular tours require a passenger participation including helping with food preparation, washing dishes and set up of the campsite.
• Territory Expeditions reserves the right to cancel a safari or arrange an alternative operator if group numbers are insufficient.
• All tours must be reconfirmed 24 hrs prior to travel.
• Minimum 20% non-refundable deposit to confirm bookings of regular departures.


Cancellations for regular departures:

• All tours booked with an agent may result in an additional fee. You will be advised to contact your booking agent if you need to cancel your tour.
• Cancellation Inside 15-30 days will incur a 50% cancellation fee.
• Outside 30 days full refund is given.
• Within 72 hours of departure of a public tour 100% cancellation fees will apply.
• We strongly recommend appropriate travel insurance for guests in case of unforeseen circumstances occurring.
• All bookings paid by credit card incur a 2% merchant fee.

Cancellations for Private Charters:

• All tours booked with an agent may result in an additional fee. You will be advised to contact your booking agent if you need to cancel your tour.
• If cancellation of a tour of private charter occurs outside 30 days from the departure date, a full refund will be given.
• Cancellation Inside 15-30 days will incur a 50% cancellation fee.
• Within 14 days of departure of a private charter 100% cancellation fees will apply.
• We strongly recommend appropriate travel insurance for guests in case of unforeseen circumstances occurring.
• Upon confirmation a 50% deposit is required with full payment due 30 days prior to date of departure.

Level of Fitness

• Kakadu, Arnhemland and Litchfield are rough and rugged stone bush country. In many of the places we access and those listed in the itinerary, there are cleared walking tracks, but not boardwalks or handrails. Some of the walks are over slippery and uneven ground, and we will always advise caution when walking over these surfaces. A reasonable level of fitness & stable footing is required for most locations in these itineraries and to make the most of the experience. Territory Expeditions has designed these tours for the fit and active. Age groups 18-45.

Camping Equipment

• We supply all the necessary equipment to make your camping experience as comfortable as possible.
• We provide swags, tents, camp chairs, cooking equipment, tables, lamps/lights, torches, eskies etc.